Tenants
Finding a new home can be a stressful process. At JR Estates, we are here to make this process as easy as possible and we:
- Specialise in matching suitable tenants and properties, ranging from house shares and studio flats to HMO houses
- Are fair and straightforward with tenants
- Resolve any issues or problems as quickly as possible
We have provided a step by step guide to make moving house a smoother and more understandable process.
View with us
Want to know more about the property? We are here to answer your questions. We’ll also accompany you on every viewing, including evenings and Saturdays. There are a couple of requirements to rent a property with us, you must either be in full time employment or a student.
Unsure about the area? Just ask. We can advise you about the local amenities, schools and transport links.
When viewing…
Try to view with everyone in your moving party. The rental market is very fast-paced and it may be that somebody else takes the property before a second viewing can be arranged. For properties newly advertised, be ready to view straight away and act quickly if you are interested. These properties are in high demand and often rent within days.
Let with us
When you make an offer it will be put forward to the landlord.
If your offer is accepted, you will need to provide:
- A holding deposit (Usually the administration & letting fee)
- Photographic identification for each applicant (e.g. Driving Licence, Passport)
We require the following paperwork to commence referencing:
- Latest three month’s bank statements
- Latest three payslips
- Employment details (If self-employed please provide all details)
- Student confirmation (if applicable)
- Current address with proof
- Previous landlord details
- Guarantor form (if applicable)
If all references are deemed satisfactory then we will create a tenancy agreement. If there is any problem with the references, we’ll let you know straight away and advise you of your options.
When applying…
- Be prepared to pay a holding deposit within a week of paying your initial holding deposit.
- Be prepared for the paperwork and have the required documents ready.
- Be prepared to be referenced and inform your employer and most recent landlord that they will be contacted.
- Make sure you clearly state any requirements as a part of your application.
Move with us
Before you can move in, you must have:
- Signed the tenancy agreement (signed by all tenants and witnessed)
- A deed of guarantee signed by the guarantor (if applicable)
- Paid the initial monies. The initial monies include: the first month’s rent, security deposit, administration and letting fees.
Letting and administration fee
This fee is for:
- Conducting viewings
- Providing support and information on move in process
- Production of the tenancy agreement including any individually negotiated clauses
- Production of the deed of guarantee if applicable
- Compiling, submitting and completing reference reports for submission to your prospective landlord
- Obtaining acceptance of your reference reports from your prospective landlord
- Obtaining and verifying all safety certificates and consents are in place prior to the move in date
- Arranging quotes and organising any work required pre-let
- Ensuring all paperwork is complete and in place prior to the move in date
- Arranging for the appropriate deposit documentation to be signed
- Making payment of the move in monies
- Registering the deposit with the Mydeposits and issuing a certificate of registration, where applicable
- Check in and check out of property
- Informing all service providers
Rent with JR Estates
We will provide you with all the following information:
- Who to contact during your tenancy
- Setting up utility bills
- Setting up rental payments
- Tenant responsibilities
- Making changes to the property
- Property repairs
- Maintenance issues
- Gas safety
- Tenant’s insurance
- Information for sharers
- What to do when your tenancy is ending
- Your security deposit
- Customer care
When renting…
Look after the property and keep it in a good condition; damages or dilapidation costs may be deducted from your security deposit at the end of the tenancy. Pay your rent on time; your landlord may seek possession of the property if you fail to pay your rent.
Customer care
We aim to provide a first class service pride ourselves on doing so.
If you have been given great service and would like to tell us about it we’d be keen to hear from you, please email us at info@jr-estates.co.uk.
We receive very few complaints, however we understand that sometimes things don’t go exactly to plan and can occasionally go wrong. If this becomes the case, we would prefer that you try to resolve the situation with the member of our team you have been dealing with or the manager, again you can contact us on info@jr-estates.co.uk.
On moving in we will:
- Contact your local council (with dates and names of who has moved in and when, for tax purposes)
- Set up your utility bills (it is your responsibility to contact water, gas and electricity companies)
You will need to:
- Check your rental payments have been set up (check with your bank that regular payments have been set up).
Settle in and enjoy your new home!
Referrals…
Hopefully you can see that we take great pride in the service we deliver and aim to rent every property we are instructed on. This means we are always keen for more instructions so we can help more tenants like you. If you know of anyone who has a property to let we would be delighted if you would refer them to us. As a thank you we will send you a cheque for £100 when we get instructed.